Privacy Policy

Last Updated: 15 September 2025

LOGINVENT PTE. LTD.. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data that you share with us when accessing or using our software-as-a-service (SaaS) platform, website, mobile applications, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and applicable global data protection regulations, including the General Data Protection Regulation (GDPR) where relevant.

1. Information We Collect

We may collect the following types of information when you use our Services:

Personal Information: Name, email address, phone number, billing details, company name, and other identifiers you provide during registration or use of the Services.
Account Information: Login credentials, profile settings, preferences.
Usage Data: IP address, browser type, operating system, pages visited, actions within the Services, and usage logs.
Payment Information: Processed by third-party payment providers; we do not store full credit card numbers.
Communications: Any correspondence you send to us (e.g., support requests, feedback).

2. How We Use Your Information

We process personal data for the following purposes:

To provide, operate, and maintain our Services.
To manage your account and provide customer support.
To process payments and subscriptions.
To improve and personalize the Services.
To send service-related updates, security alerts, and administrative messages.
To comply with legal obligations and enforce our agreements.
For marketing and promotional purposes (only where lawful and with your consent, if required).

3. Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases:

Contractual Necessity – to provide you with the Services.
Legitimate Interests – to improve Services, prevent fraud, and secure our systems.
Legal Obligation – to comply with applicable laws.
Consent – where required for marketing or cookies.

4. Sharing and Disclosure of Information

We may share your personal data in the following circumstances:

Service Providers: With trusted third-party vendors who help us operate our Services (e.g., hosting, analytics, payment processing).
Business Transfers: In case of merger, acquisition, or sale of assets.
Legal Requirements: When required by law, regulation, or court order.
With Consent: Where you have explicitly consented to sharing.

We do not sell your personal data to third parties.

5. International Data Transfers

As a Singapore-based company providing global SaaS services, your personal data may be transferred to and stored on servers located outside your country of residence. We ensure that adequate safeguards (such as contractual clauses and security measures) are in place to protect your data.

6. Data Retention

We retain personal data for as long as necessary to:

Provide the Services,
Fulfil the purposes outlined in this Policy,
Comply with legal obligations,
Resolve disputes, and
Enforce agreements.

When no longer needed, data will be securely deleted or anonymized.

7. Data Security

We use appropriate administrative, technical, and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights:

Access and obtain a copy of your personal data.
Correct inaccuracies in your data.
Request deletion of your data.
Restrict or object to processing.
Data portability (where applicable).
Withdraw consent at any time (without affecting prior lawful processing).

Requests can be made by contacting us at [insert contact email].

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and for marketing purposes. You may control cookies through your browser settings.

10. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it promptly.

11. Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest revision. Continued use of our Services after changes indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

LOGINVENT PTE. LTD.
68 Circular Road, #02-01 (049422), Singapore
Email: it@loginvent.com